Domain and hosting, explained plainly

Updated 2026-07-25

Two words come up whenever you build a website, and they are often left unexplained: domain and hosting. They are not complicated, and understanding them protects you from the most common way small businesses lose control of their own site. Here they are in plain terms, along with the one rule that matters most.

The domain is your address

Your domain is the name people type to reach you: yoursite.com. It is your address on the internet and part of your identity, the thing on your business card and your sign. You rent it, usually a year at a time, from a registrar, for a small yearly fee. Nobody else can have the same one while it is yours. Your email can run on it too, which is part of why it matters so much.

Hosting is where the site lives

Hosting is the space where your website actually sits and is served from when someone visits. If the domain is the address, hosting is the building at that address. You pay for it monthly or yearly, and for a small hospitality site it does not need to be expensive or powerful. The two work together: the domain points to the hosting, so that typing your name brings up your site.

What they should cost

A domain is usually a few hundred baht a year. Hosting for a small hotel, restaurant or cafe site is modest, often around a thousand baht a month or less, sometimes bundled with the site. Be wary of two things: hosting you cannot leave without losing your site, and an arrangement where paying the monthly fee is the only way to edit your own pages. Neither is normal, and both are how you get trapped.

The one rule: own them in your own name

This is the part that matters more than anything else here. Your domain and your hosting should be registered in your name, in accounts you control, even if someone else manages them day to day. When they are, your site is portable: you can change who builds or maintains it and take everything with you. When the domain is in your web builder's name, you do not truly own your own address or email, and leaving them can mean losing both. Ask, in writing, whose name the domain is in, before you pay anyone. It is the single most important question, and the one least often asked.

Why this ties to owning your site

Domain and hosting are half of what it means to actually own your website; the other half is the code and the content. A site built for you that you own outright behaves differently from a rented page-builder you can never leave, and the difference shows up precisely on the day you want to move. It is worth getting right at the start, and it costs nothing to insist on.

If you are not sure who currently owns your domain or where your site is hosted, that is worth finding out today. Tell us what you have now and we will help you work out what you hold and what you should, no strings attached.

Common questions

What is the difference between a domain and hosting?

The domain is your address, yoursite.com, the name people type. Hosting is the space where the site actually lives and is served from. You rent the domain yearly and pay for hosting; they are two separate things that work together.

Who should own the domain, me or my web builder?

You, always, registered in your name and your account. It is your business identity. A builder can manage it for you, but if the domain is in their name you do not truly control your own site or email. Check this before anything else.

What should domain and hosting cost?

A domain is usually around a few hundred baht a year. Hosting for a small hospitality site is modest, often in the region of a thousand baht a month or less. Be wary of hosting you cannot leave, or that is the only way to edit your own site.

What happens to my site if I stop working with my web builder?

If the domain, the hosting and the code are in your name, nothing: you keep the site and move on. If they are held by the builder, you can be stuck. Owning these accounts is what makes your site portable and truly yours.

Tell us what you’re working with

Send us your current site, or the LINE page you’re using instead of one, and we’ll tell you honestly what we’d change and what it would cost. No charge for that, and no pitch if it isn’t worth doing.

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